Certus Advantage

Certus Advantage is a unique, proactive support service, providing an outsourced option for the ongoing management and administration of your IBM software solutions with a dedicated team of IBM Certified professionals.  The program offers:

• Support services tailored to your required response time and forecast need under a flexible monthly subscription;
• Continuity of service regardless of individual leave and staff turnover;
• Single point of contact to access multiple skill-sets at favourable rates – Certus Advantage is delivered by IBM Certified professionals with expertise spanning WebSphere Application Server, WebSphere Portal, Maximo and Lotus Notes/Domino;
• Ability to tackle issues simultaneously over multiple geographies; and
• Proactive monitoring of your environment to eliminate problems before they occur by maintaining best practice.

Consider Certus Advantage if you require:

• A second level of help desk support to proactively manage your infrastructure and troubleshoot complex issues;
• More flexibility for your IT team to focus on internal business projects while ongoing maintenance continues to be performed by the Certus team;
• A single support contract for a multiple IBM products;
• A fully customisable level of support; or
• Smarter options to leverage your spending on software and IT service for extended rewards.

The following program options are available:

Certus Advantage for Domino

For reliable messaging and collaboration.

Certus Advantage for Maximo

For organisations looking for local, responsive Maximo support. 

 

For further information on Certus support services, please Contact Us.