Services

Certus Solutions’ ECM team includes certified IBM professionals, with experience spanning government and commercial sectors. The ECM service capabilities include:

• Solution architecture and design: Data analysis, business process analysis and design, security and integration
• Implementation: Expert implementation skills in all core FileNet P8 components including Content Management, Document Centric Business Process Management, Compliance Management Monitoring & Reporting and Search & Discovery
• Installation: Quality is assured through Certus with the certified IBM FileNet P8 installation qualification
• Support: Certified, customer-centric and cost effective support services
  • Layered approach allows customers to mix and match full spectrum of FileNet P8 support tasks and services
  • Clearly defined support paths to suit customers' maturity with the product
  • Support available across following areas:
    • Custom Applications
    • FileNet P8 Systems Administration
    • Core Infrastructure Support
    • Accredited IBM Software Maintenance

For further information on our enterprise content management services, please Contact Us.