Why choose Certus for enterprise content management

When undertaking Enterprise Content Management (ECM) implementations Certus works with clients to establish a meaningful strategic vision, combined with a focus on increasing sustainable internal capability and ‘quick wins’ to drive technology adoption and organisational change. This vision is based on the knowledge that “it’s not what you’ve got, but how you use it” – meaning that capturing content in electronic form for improved search and retrieval is one thing, but true business value is delivered when leveraging that content in business process workflows for improved compliance and service delivery.

Certus offers IBM FileNet customers the security of extensive product expertise. With a team of fully IBM certified consultants, and over 30 years collective experience with FileNet and underlying DB2 and WebSphere technologies, Certus is one of the few business partners in the Australasia region certified by IBM to provide Level One FileNet support.

When implementing customer solutions, Certus embraces a standard approach. Rather than creating highly customised and expensive applications that add a new level of complexity to maintaining the content management platform, Certus searches first for the means to deliver customer requirements through standard functionality, resulting in solutions that are cost effective, easy to support and easy to upgrade.

Certus recognises that no two requirements for ECM solutions are the same and offers flexibility in our FileNet service and support offerings to cater for unique requirements, solution maturity and organisation size. Certus customers can select from a range of service offerings from basic software administration to custom application development within a configurable support program offering clearly defined service levels.

Certus Solutions is the largest, full-service IBM partner in the Australasia region, offering customers a depth of expertise across the full spectrum of IBM software solutions. Read more on the Certus value proposition.

For further information on Certus enterprise content management solutions, please Contact Us.