Capabilities
Enterprise Infrastructure Services
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IT infrastructure is not a ‘set and forget’ component of the solution. While the technology is robust, it requires tuning and ongoing management to continually meet the specific performance needs of your organisation. Accessing and retaining the right technicians to meet these needs is an ongoing concern in the New Zealand market. Certus can provide skilled certified and experienced consultants to meet all the necessary IBM technical expertise customers require for common infrastructure servicing needs. |
Our infrastructure services team complements our software solutions ensuring the hardware and operating system providing the backbone are scoped, installed and continue to operate effectively. Our commitment to long-term customer relationships ensures continuity of service across the entire IT environment and helps customers:
- Optimise IT assets using 'best practice’ and automated services
- Reduce total cost of ownership (TCO)
- Create secure, available environments
- Comply with governmental regulations
- Upskill in-house resources
- Free up staff for higher value assignments
Certus steps up to the responsibility of ensuring that the infrastructure layer of our customer’s enterprise technology is working correctly and our technical services team forms a core part of our pre-implementation planning and post implementation support procedures and processes.
Our Enterprise Service team supports our EIS technicians ensuring they have the required knowledge access and all services jobs are monitored through to completion.
Certus provide the following services:
Infrastructure Implementation
Our certified implementation team scope, quality assure, and implement IBM Enterprise solutions that support your core business applications and information.
Solution architecture and design
Our team works to understand customer’s business issues and designs solution options that meet the desired outcome and financial budgets.
System Migrations
Our enterprise team peer with our DBA’s, application specialists and developers to ensure all aspects of complex data migrations are considered and precautions have been applied.
Systems Management
Certus systems management support is based on IBM-certified, customer-focused and industry tested processes providing local and interactive services. Services include Systems Tuning, Performance Analysis, Policy Management, Backup Management, Security Management, and Administration Support.
System Hosting / Utility Computing
With the explosive growth of Internet based technologies, electronic commerce, and application service provisioning Certus has seen a strong demand for the outsourcing of infrastructure and operational services.
Our International hosting partner complements our infrastructure solution offerings by providing hosting and data communications services from their Enterprise class Data Centres located across New Zealand and Australia.
This, combined with our technical and service teams, means we can provide a customised outsource solution that meets your business requirements, your operational objectives and most importantly your budget.
Financial Analysis
Our experienced sales team have the tools and processes to provide financial analysis in areas including Capital Planning, Operational Planning, Hardware Maintenance Evaluations, Total Cost of Ownership Analysis, Return on Investment Analysis and Project Financing.
Site Services
Our site services team offer data centre services that provide physical provisioning for enterprise infrastructure. These services include System Relocations, Cabling, UPS Services, Power, Security and Air Conditioning services.
Business Continuity Services
Our Business Continuity team have over 15 years of combined international experience. They specialise in Business Continuity Planning, High Availability Consultancy, DR Assessments, DR Impact Analysis, DR Design, DR Planning, DR Deployment and DR Testing.
Training
Certus offers customised training for infrastructure solutions that are tailored for your environment and resource requirements.
Hardware Maintenance
We make use of maintenance management systems to ensure your core infrastructure components have vendor warranty coverage and support in place at all times.
Our services include:
- Management of your hardware maintenance by certified account managers operating nationally
- Competitive maintenance pricing and superior service
- Free assistance with compliance procedures
- Free administration and advice on Hardware Maintenance renewals
- Licensing reviews and audits
- Partner with a range of hardware vendors
To request a free quote on your hardware maintenance or maintenance renewal, please Contact Us.