Services

Certus has developed a range of specialist services focused on providing flexible and cost-effective middleware support. We specialise in servicing the entire enterprise middleware lifecycle on the IBM WebSphere platform, providing:

• Enterprise middleware implementation: Technical expertise across the analysis, design, build and deployment phases of service oriented architectures
• Benchmarking: Our test applications allow customers to measure the maturity of their current middleware model and test its performance capability against key business requirements for performance optimisation and capacity management.
• Manage, maintain and monitor: Provision of expert process methodologies, documentation and tools to control the ongoing operation of WebSphere middleware solutions
• Operational Support: Flexible support service offering including:
  • Break/Fix Service
  • Upgrades/Patch fixes
  • Creation of system management scripts
  • Back up and recovery
  • Change control
• Skills enablement and transfer: Assessment of internal capabilities to determine best mix of outsource, co-source and in-house resourcing, together with skills coaching and mentoring.

 

For further information on middleware services, please contact us.