Capabilities
Certus Advantage for Maximo
The IBM Maximo asset management solution has been evolving for a number of years and now offers a rich functional depth that increases the need for interactive support options that extend beyond basic fault resolution.
Certus Advantage for Maximo enables you to add value to your Maximo investment by selecting additional support components that enhance operational effectiveness. This support is provided locally, so you're dealing with a team speaking the same language in the same time zone, and provides the opportunity to leverage Certus’ business domain expertise in addition to an already comprehensive IBM Maximo software support environment.
Program Features
Through Certus Advantage, the following enhanced services are available:
- Expanded tier 2 and 3 resolution of Maximo issues
- Maximo enhancement and development services
- Development and maintenance of workflows, escalations, and integration
- Maximo training
- Reporting services
- Business process transformations and SLA development
Read more on the Certus Advantage program services
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