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Case Studies

For over ten years, Certus Solutions has provided portal and web content management solutions to an active customer base of over 200 organisations throughout the Asia-Pacific region.  As the experts in IBM WebSphere Portal and Lotus Web Content Management solutions, Certus has consistently proven to be the top developer of IBM-based web solutions in the region.

IBM Web Content Management the right support for Baptcare's online presence

Baptcare Improving communication with staff and customers required development of a dynamic web presence that was easy to maintain.  Certus implemented an IBM Web Content Management solution, with a striking, user-friendly interface.  READ MORE
   

Cement Australia transforms HR services online

Cement Australia Introduction of an online portal to streamline delivery of human resources (HR) information and services. Certus delivered a portal framework, integrated with SAP and IBM Lotus applications, eliminating 20,000 pieces of paper from manual processes.  READ MORE
   

CUA opens new online sales channel with IBM Lotus technology

Redevelopment of company website for Australia's largest credit union using IBM Web Content Management and Ephox Edit Live.  READ MORE
   

 

Other Certus enterprise web solutions include:

  • Integrating a website solution into a major Australian law firm, which provided workflow and content management for publishing content to the company's website and allowed it to create an intranet to improve internal communications. With employees spending around 5-15 hours per week searching for information, this solution saved around $10,000 per employee per year.
  • Developing a scalable and easy to use website for a major Australian law firm with estimated savings of one and half person years - given the time it would have taken IT and knowledge management to manually manage the intranet and internet content. This solution enabled non-technical users to publish and effectively manage intranet and internet content and improve the consistency and availability of information.
  • Consolidating CRM systems for a large Australian automotive manufacturer, call centre overheads and time searching for customer information.
  • Migrating approximately 50% of membership renewals to online channels with the introduction of a member portal and website for a Queensland professional association.
  • Developed a portal and knowledge management solution for an Australian engineering firm, with a direct saving of approximately 50 hours per employee per year. This represents a saving in the order of $600,000 each year in the areas of reduced IT overheads and user access management, file retrieval, task tracking, re-keying internal information and collaboration between staff.