Experience

With solutions ranging from complete email and messaging solutions for small to medium businesses, through to major platform migrations, support and application development for large enterprises, Certus offers a complete range of services for organisations using IBM Lotus.

Our solutions have included:

• A Lotus Notes Domino based sales-force automation system, leave request system, intranet and Lotus Notes migration for a major Australian bottled drink manufacturer.
• Consolidation of CRM systems for a large Australian automotive manufacturer, reducing call centre overheads and time searching for customer information.
• Development of a Lotus Notes-based tracking and CRM system for a provider of international transport services.
• Performance tuning of Notes infrastructure, development of a forecasting system, expenditure authorisation system and employee management applications for a large Australian machinery supplier.
• Custom application development, including after sales and service, policy and procedures, management reporting, web design and content management, for one of Australia’s largest designers, manufacturers, importers and distributors of household consumer products.
• Provision of an application and environment audit, application support requirements analysis, development of system documentation and ongoing production support for a leading Australian advertising agency.
• Custom application development including contact management, policy and procedures, incident reporting and risk management, corporate directory and executive “digital dashboard” for a large Australian manufacturer.

For more information on Certus enterprise collaboration services, please Contact Us.