Capabilities
Case Studies
For over ten years, Certus Solutions has provided portal and web content management solutions to an active customer base of over 200 organisations throughout the Asia-Pacific region. As the experts in IBM WebSphere Portal and Lotus Web Content Management solutions, Certus has consistently proven to be the top developer of IBM-based web solutions in the region.
Cement Australia HR Portal
Introduction of an online portal to streamline delivery of human resources (HR) information and services. Certus delivered a portal framework, integrated with SAP and IBM Lotus applications, eliminating 20,000 pieces of paper from manual processes. READ MORE
CUA doubles online sales and enquiries with IBM Lotus
IBM Web Content Management solution helps CUA redevelop their website into a major communication channel and platform for future digital marketing strategies. READ MORE
Web Content Management solution for Baptcare's online presence
Baptcare wanted to create a fresh, dynamic web presence, both internally and externally, that was easy to use and navigate. With the not-for-profit organisation undergoing a period of rebuilding and expansion, it needed to install a new intranet and website to improve communications with staff, clients and the general public. Certus Solutions implemented IBM Web Content Management and built a striking, user-friendly online presence. READ MORE
Department of Justice intranet integrates diverse portfolios
Victoria's Department of Justice engaged Certus to develop a new intranet for its 7,000 users as a first step in implementing its new online strategy. The intranet was developed in the cloud and includes many innovative, social, user-focused features while still ensuring government security and risk policies are upheld. READ MORE
Other Certus enterprise web solutions include:
- Integrating a website solution into a major Australian law firm, which provided workflow and content management for publishing content to the company's website and allowed it to create an intranet to improve internal communications. With employees spending around 5-15 hours per week searching for information, this solution saved around $10,000 per employee per year.
- Developing a scalable and easy to use website for a major Australian law firm with estimated savings of one and half person years - given the time it would have taken IT and knowledge management to manually manage the intranet and internet content. This solution enabled non-technical users to publish and effectively manage intranet and internet content and improve the consistency and availability of information.
- Consolidating CRM systems for a large Australian automotive manufacturer, call centre overheads and time searching for customer information.
- Migrating approximately 50% of membership renewals to online channels with the introduction of a member portal and website for a Queensland professional association.
- Developed a portal and knowledge management solution for an Australian engineering firm, with a direct saving of approximately 50 hours per employee per year. This represents a saving in the order of $600,000 each year in the areas of reduced IT overheads and user access management, file retrieval, task tracking, re-keying internal information and collaboration between staff.