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Enterprise Asset Management

Enterprise Asset Management

Better Asset Operations


Achieve Operational Excellence

In partnership with IBM the global leader for EAM systems, we have developed a comprehensive digital business service for managing Enterprise Assets and achieving operational excellence. Touchstone uses an industry platform approach that enables you to transform your business with the power of IBM Maximo, as and how you need to.

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Touchstone Digital Business Platform

Achieving operational excellence is a journey of many steps. And one that begins with a sound foundation of processes, culture and the right technologies.

Using a platform approach that leverages the systems and investments that you already have made, enables you to build operational excellence one step at a time.

As a fundamental component of your enterprise, this approach minimises risk. It also lays the foundation for higher-order Digital Transformation initiatives and continuing improvement.

Enabling continuous improvement


The Touchstone digital business service enables you to leverage existing investments in people, process and technology, so that together we bring together the right combination capabilities and digital technologies specifically designed for Enterprise Asset Management.

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EAM integrated with your Enterprise

Software applications are the backbone of modern businesses. Finding and implementing the best-fit solutions is key to delivering fit-for-purpose business outcomes, that service today's needs as well as enable your enterprise to continuously improve.

The EAM Platform Design service seeks to understand your current topology and the context of your EAM systems needs. From here we work with you to understand your future operational digital ambitions. From here a roadmap is developed that plots a prioritised course that supports the development of operational excellence and empowers your people to continuously improve.


Asset Operations

As an Enterprise Asset Management professional the performance of plant or equipment is central to your role, along with moving up the Asset Management Maturity Curve. The Touchstone Digital Business Service enables you to leverage existing EAM systems investments, to set the foundation for Intelligent Interaction, and Asset Performance Management.



The requirements of Enterprise Asset Management means facilitating the interconnection of multiple disparate systems. EAM systems such as IBM Maximo are pivotal to the smooth running of plant and equipment. The Touchstone Digital Business Service enables Asset Operations Systems to become part of an enterprise-wide digital business platform. Delivering a business unit specific digital service that integrates people, process & technology.



Achieving operational excellence is more than simply applying technology and systems. It is the sum of processes, culture and technologies that effect change for the better. The Touchstone Digital Business Service takes a whole of business point of view, and together with the partner ecosystem apply the right capability, framework and expert help to shift the dial. From helping people to stay safe, through to empowering them with information, insights and digital tools.


Digital Business

Digital Transformation professionals have a key stake in supporting the digitisation of Asset Operations - as this will unlock new forms of value and revenue for the enterprise. Understanding how the digitisation of plant and equipment creates new business opportunities is part of what the roadmap covers.



Data and Analytics Professionals are key stakeholders in the transformation of analogue Asset Management systems to intelligent Digital Assets. Having the broadest view of your enterprise's information management systems the perspective they bring from a whole-of-business standpoint on Data &Analytics systems  plays a crucial role in the development and execution of Digital Asset Operations.

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Digital Asset Management

The Touchstone Digital Business Service enables you to go beyond EAM, and provide information and insights to empower your people across control rooms, offices for scheduling, planning, safety, procurement and most importantly field operations.

From mobile field service applications, to contextually aware knowledge-bases, digital twins, dashboards, resource optimisation, predictive maintenance, people schedule and health and safety. The industry partner ecosystem has a range of digital business solutions to enable your people to work smarter and for your enterprise to maximise returns on asset performance.

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Touchstone EAM Maturity Roadmap

Across the function of Enterprise Asset Operations, typically there is a patchwork of asset management maturity levels, across different divisions, departments and business units.

This Touchstone Digital Business Service enables you to identify key pain points and plot a course to systematically move up the Asset Management Maturity Curve where it matters most. Providing you with a plan to implement systems and software and leverage the right combination of managed services.

From this foundation various improvement frameworks , industry specific consulting services and accelerators are plotted out to give you a comprehensive blueprint that turns concept into reality. Enabling you to digitally transform Asset Operations at a pace and manner that works for your enterprise – and deliver true success.

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Applied Artificial Intelligence

Software applications are the backbone of modern businesses. Finding and implementing the best solutions is key to being successful. However, it doesn’t end there. 

Leading businesses don’t just invest in buying software. They understand that software needs continuous maintenance and modernisation. Applications that were best-of-class a few years ago are unlikely to still add optimal value to your business – unless you modernise and optimise them.

We can help you determine if your software solutions are still fit for purpose and identify the most significant opportunities for improvement.

More on achieving operational excellence

  • tile_Podacast
    The Intelligent Asset
    A podcast on Digitising EAM, developing intelligent interactions, and building systems of intelligence for Asset Operations. For industry professionals who work in EAM and Facilities Management, across Transportation, Public Sector, Utilities, Manufacturing and large enterprises.
  • tile_IIC
    Industry Innovators Community
    Access first-hand insights from industry peers, interdisciplinary experts, and digital business solutions tailored to your industry.
    Stay up-to-date on the latest in EAM, Intelligent Interaction and Asset Performance Management.
    Join Now
  • tile_Ecosystems
    Industry Transformer Ecosystem
    A marketplace for the capabilities, solutions and technologies to move up the Asset Maturity curve and evolve into Digital Asset Management.
    Learn more
Michael Cahir Presenter
Michael Cahir
General Manager

Thanks for stopping by...

The journey to maturing Asset Operations and developing operational excellence is just one part of what the Industry Transformer Ecosystem can enable you to do.

Our team is committed to working with you collaboratively and to introduce the right partners to collaborate on your digital transformation journey.

For more on the Industry Transformer Ecosystem and the specialist solutions and capabilities it has to offer please get in touch.

We are here to support your particular Asset Operations maturation journey.

Talk to an expert

Get in touch with us today to find out how we can deliver competitive edge to your asset intensive operations.