Leveraging an established solution
The Ministry of Health had, over many years, invested in their existing license management processes. With staff well trained and significant investment made into optimising the system and the workflows within it, it was important to the Ministry of Health to build on top of this existing solution instead of starting from scratch.
What was needed, was a modern, intelligent user interface on top of this existing system that would make it easy for pharmacies around the country to apply for and manage their licenses online – and for that data to flow directly into the legacy system, removing the need for manual data entry.
We had invested a lot in the existing system, and it was important to us that the solution we were building would leverage that investment.
In addition to improving efficiency, there was one other aspect that was extremely important to the Ministry of Health: Security. The ministry handles a significant amount of private information and keeping that data secure it a top priority. In addition, this particular project involved managing the licenses needed to buy and sell prescription drugs. Therefore, the Ministry of Health needed to be extremely confident that the information and processes are secure.