Certus Solutions is committed to providing you with the highest level of customer service. This includes protecting your privacy. The purpose of this document is to provide information on how Certus Solutions collects, uses and discloses your personal information.
How we collect personal information
Certus Solutions collects personal information in a number of ways, including:
How we use your personal information
Your personal information may be used in order to:
Your personal information may also be used by Certus Solutions to market its products and services to you. If you do not wish us to contact you for marketing purposes, please call 1800 658 720
When we disclose your personal information
In order to deliver the products and services you require, Certus Solutions may disclose your personal information to organisations outside Certus Solutions. These organisations include:
Help us ensure we hold accurate information
Certus Solutions takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to large extent on the information you provide. That's why we recommend that you:
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
How to contact us
If you have any questions in relation to privacy, please telephone between 9.00am and 5.00pm local time Monday to Friday:
1300 658 720
Alternatively, you can write to us at 3/95 Boundary Street, Brisbane QLD 4000, or Contact Us online.