<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=89122&amp;fmt=gif">

A new approach to Field Service Management

Discover an agile mobile solution that works seamlessly
with your existing technology.

File service-22

Make Field Service Management work. Smoothly.

For organisations with assets in various locations, efficient asset management relies on access to the right information – anytime, anywhere. This challenge is often complicated by data stored in different systems that don’t talk to each other and don’t allow field workers to access asset information remotely while offline.  

While solutions are available, they are often expensive and require complete system overhauls – for which many businesses don’t have the time or budget.  

To help asset-intensive organisations solve this problem in a way that fits within budgets and available resources, Certus has developed Touchstone, an agile mobile solution that works seamlessly with your existing technology.

File service-11

More than Just Another Mobile App

Touchstone is Certus’ fully configurable Field Service Management solution. The mobile app seamlessly integrates with your existing technology to deliver your users the right tasks and information, at the right time.  

Where other solutions mobilise your Enterprise Asset Management system, Touchstone mobilises your entire business process, providing a single source of truth for connectivity in the field. 

However, Touchstone is more than just an app. It’s a framework that leverages Certus’ extensive industry experience to help you identify your most critical challenges and develop a tailored solution that fits your budget and resources.  

File service-3 Copy

The best team combined with the best tech

Our Field Service Management offering combines Touchstone’s leading-edge capability with our teams’ extensive industry experience, to take the pain out of mobile asset management. By utilising our Touchstone Field Service Modules and leading best practice for data capture, we can roll out your business processes to field staff at speed, and quickly recognise benefits.  

Our continuous delivery methodology enables change and improvements to be managed with smaller iterative cycles, rather than a big bang. Providing the opportunity to learn and pivot where required, to meet business objectives.  

  • preferences-1
    Tailored to your specific requirements
  • nodes
    Integrates seamlessly with all systems (legacy and new) 
  • personal-trainer
    Ongoing change management support from our experts
  • transactions
    Continuous delivery methodology to realise benefits quickly
  • like-1
    Works seamlessly when offline
  • responsive
    Mobilise your entire field business process, not just your EAM system 
Promo_Demo_Touchstone 2

Transform your Field Service Management Process

Watch a demo to see the Touchstone app in action and understand how it can help transform your Field Service Management processes.

Ecosystem-01_v2b

Powered by a Partner Ecosystem

At Certus, we have decades of experience in Asset Intensive Industries and digital business transformation and outcomes, however, we can’t be experts in everything. 

That is why we operate as part of a Partner Ecosystem. We team up with other industry leaders to deliver more expertise, experience and solutions to our customers. 

For you, that means you don’t just get one team of experts, you get many. 

WE ARE DIGITAL TRANSFORMATION EXPERTS

The people to help you unlock the power of your organisational capabilities​

Enterprises we work with

Continue Learning

  • Tile-Industry Platform Group
    Learn
    Industry Platform Group – Asset Intensive​
    Get started building an intelligent digital business. Access our deep-dive discussions with asset-intensive industry experts.​
    Learn more
  • Solutioning Services
    LEARN
    Asset Intelligence eBook
    Download the free eBook to learn how to move up the Asset Maturity Curve with IBM Maximo. 
    LEARN MORE
  • Ep1 tile 2
    Learn
    Why Digital Transformation Matters
    Learn how to create more sustainable, resilient and adaptive businesses through digital transformation. 
  • Tile Link Ecosystem 3
    EXPLAINER
    CERTUS DIGITAL ASSET INTENSIVE ECOSYSTEM
    Learn how to evolve your organisation into an intelligent digital business that remains relevant in digitally disrupted times.
    LEARN MORE
  • Intelligent Interactions Unpacked Blog-COO-Tile
    LEARN
    Intelligent Interactions - FAQ's for COO
    We find areas where existing processes and technology could be improved.
    LEARN MORE
  • Intelligent Interactions Unpacked Blog-Line of Business-Tile
    LEARN
    Intelligent Interactions - FAQ's for Managers
    We find the highest impact problems to solve, and the lowest-effort ways to solve them.
    LEARN MORE
  • Intelligent Interactions Unpacked Blog-CIO-Tile
    LEARN
    Intelligent Interactions - FAQ's for CIO
    We find areas where existing processes and technology could be improved - then help you to address these.
    LEARN MORE
  • Tile - Operational Innovation Unpacked 1
    DISCOVER
    Operational Innovation Unpacked - FAQs for Line of Business Managers
    See how Operational Innovation can help Line of Business Managers drive enterprise activities.
    LEARN MORE
  • Tile - Operational Innovation Unpacked 2
    DISCOVER
    Operational Innovation unpacked - FAQS For CIOs
    Managing assets, enhancing customer service, and developing new products or channels.
    LEARN MORE
  • Tile - Operational Innovation Unpacked 3
    DISCOVER
    Operational Innovation unpacked - FAQS For CDOs
    Let us help you create an aligned and prioritised capability roadmap, to ensure a future-proofed and scalable solution.
    LEARN MORE
  • DD episode 1
    DISCOVER
    Improving workforce performance with intelligent interfaces
    See how improved user experiences for your field workers can lift quality and productivity while reducing risks.
    LEARN MORE
  • DD episode 7
    DISCOVER
    Get Better Insights From Maximo Data
    Visualise, analyse and share actionable insights based on your asset data in Maximo across the organisation.
    LEARN MORE

WATCH TOUCHSTONE IN ACTION

Watch a demo to see the Touchstone app in action and understand how it can help transform your Field Service Management processes.