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Intelligent Interactions

Deliver better experiences and drive innovation with intelligent interactions 

Intelligent Interactions - Evolution of Digital Business

The evolution of intelligent digital business

The long-term sustainability of your business is dependent on the adoption of a Digital Intelligence approach. Success in the market today requires that businesses evolve and optimise their business practices.

Consider the way that Uber revolutionised the taxi business by adopting a digital platform and offering the user a more accessible digital operational model. Customers today are demanding Intelligent Interactions that we can help you deliver.

Join us for an Ideation Workshop and learn about applying Intelligent Interactions to specific business challenges.

Identify your Fundamental Requirement
More Efficient Innovation
Better Business Intelligence
Optimise Processes & Performance
Incremental
Improvement
Business Enablement
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Identify your Fundamental Requirement

The underlying reason why you are undertaking a digital initiative drives what is the optimal way to achieve your stated goals.

Every aspect of our lives is being inescapably impacted by exponential change, across business models, operating models and engagement models. If you are concerned with shifting the digital dial to evolve your business across these models, we are here to help you do it right - first time.

With a deep understanding of Asset Intensive Organisations we believe in the importance of intelligence, not just as a starting point, but at every point in building a fit for purpose digital systems and digital interaction.

 

Download the free eBook to learn how to move up the Asset Maturity Curve with IBM Maximo. ​

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Find out what it means to have a single view of assets and what the benefits are to your business.

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More Efficient Innovation

Enable effective innovation across the business by utilising intelligent interactions and capabilities.

According to Thomas Siebel, McKinsey contributor and CEO of C3 IoT:

“Digital transformation is about sweeping change. It changes everything about how products are designed, manufactured, sold, delivered, and serviced — and it forces CEOs to rethink how companies execute, with new business processes, management practices, and information systems, as well as everything about the nature of customer relationships.”

Evolving into a digital business affects all aspects of your enterprise and therefore requires a different mindset and approach to problem solving, in order to create valuable digital business outcomes.


Why does digital business transformation matter?

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Learn how you can gain better insights across your organisation, by using your Maximo data.

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Better Business Intelligence

Leverage intelligent interactions to transform data into actionable insights that inform smart business decisions.

Intelligent interactions create a feedback loop. They’re not just about displaying information – they're also about collecting information, making it easier for people to input meaningful data. 
You can identify assets with missing costs and capital value, drive maintenance programs based on health scores and predict asset failures.
This holistic approach enables your enterprise to embrace the right set of methods, based on the organisation's appetite for innovation

 

Find out how Australian Redcross Lifeblood were able to engage with donors across the country, using Intelligent interactions.

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Learn how the Water Industry has been at the forefront of digital transformation.

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Optimise Processes & Performance

Leverage smart technology and devices to optimise your processes and enable your people to achieve more.

Make it easy for your people to engage with your processes – and learn more about how they use them.
Smart technology helps you get the information you need to optimise processes and enable your people to achieve more. 
The most cited reason for failure in digital transformation is not getting stakeholder alignment and cultural inertia. Addressing these challenges at the beginning is key to embracing new business models and strategic DX initiatives.


Learn how to modernise your applications in the cloud

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Learn how Fulton Hogan  teamed up with Certus to develop a mobile tool that makes massive asset management tasks much more manageable.  

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Incremental Improvement

Modernise your existing systems to achieve more by building on the investments you have already made.

Gain visibility over the different systems you already have, by using platforms to create a System of Intelligence.
This operational innovation approach will help you to turn data into useful information.

We can help you measure and monitor data quality, provide 360-degree access to your enterprise data and allow clients to fully leverage EAM systems and capability. 

 

Learn how how organisations can take advantage of AI, bots and other interactions and why this is empowering organisations to do more with their data.

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Business Enablement

Enable business systems via smart mobile or web-apps, chatbots, or other innovative, intelligent interactions.

Use intelligent interactions to allow users to access your processes anytime, anywhere from any device. 

Let people create and consume information in the way that best suits them.
This might look like a field service staff member using A/R to view critical information, and voice apps to report back. Then a chatbot to quickly answer any questions.  

Learn how Branz were able to use Intelligent interactions in the building sector.

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Learn how improved user experiences for your field workers can lift quality and productivity while reducing risks.

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Join us for an Ideation Workshop

Learn about applying Intelligent Interactions to specific business challenges. 

We are Digital Transformation Experts

The people to help you unlock the power of your organisational capabilities

Enterprises we work with

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