Imagine if your field technicians – no matter the experience level – had the ability to augment their knowledge with the data you are already collecting and the power of artificial intelligence (AI). IBM’s EMA solution builds its knowledge base using your structured and unstructured data associated with repairs, work order history, technical documents, specification diagrams, industry blogs, and more. Based on that data, it identifies early warning signs and identifies the optimal repair or service procedure for your technicians to execute. It also continuously learns from the technicians’ interactions and uses this feedback to improve future recommendations.
With over two decades of experience working with asset-intensive businesses across Australasia, we at Certus understand the challenges these businesses face. An aging workforce, a lack of efficient knowledge transfer processes and increasingly complex assets mean achieving maintenance KPIs is not an easy task. Having worked with leading business such as Genesis Energy, BAE Systems, Transpower and BP Australia, we have seen first-hand the benefits systems like IBM’s Equipment Maintenance Assistant delivers.
Hi everyone, Roy Lorenzen here, Solutions Manager at Certus. I have put together some resources to enable you to learn more Equipment Maintenance Assistant. This includes the on-demand webinar with my colleagues Chris and Tania as well as other video content, customer stories and more.
I hope you find these resources valuable. Don’t hesitate to reach out if you have any questions about the resources or would like to learn more about Equipment Maintenance Assistant.
Learn how organisations can optimise their maintenance processes and improve knowledge sharing.
